Frequently asked questions
At Design Piece, we proudly offer a curated selection of stylish home office furniture and elegant wall art. Our standout products, like the Finlay Office Desk and the beautifully framed French Flowers series, are designed to enhance your living space while providing both functionality and aesthetic appeal.
Placing an order is a breeze! Simply browse our collection, select the items you love, and add them to your basket. Once you're ready, proceed to checkout, where you can enter your shipping information and payment details.
We want you to be completely satisfied with your purchase! If for any reason you need to return an item, you have 30 days from the date of receipt to request a return. Just ensure that the item is in its original condition, and reach out to us at support@designpiece.co.uk to get started.
All our products are made to order in the UK. Our framed picture products usually arrived in 7-10 working days. If you require something quicker please get in touch and we will do our best to help. Once your order is shipped, you will receive a confirmation email with tracking information so you can eagerly await your delivery
Absolutely! If you wish to exchange an item, the fastest way is to return the original item and make a separate purchase for the new one. This ensures you get exactly what you want without delay!
Your satisfaction is our priority, if your item arrives damaged or defective, please inspect it upon receipt and contact us immediately. We will evaluate the issue and work to make it right, ensuring you can enjoy your beautiful purchase without worry.
Currently, we do not offer gift cards. However, we believe that our curated selection of home office furniture and wall art makes for the perfect gift for anyone looking to elevate their living space!
If you have any additional questions or need assistance, please don't hesitate to reach out! You can contact us via email at support@designpiece.co.uk We are here to help.
All our pictures are made to order so please get in touch in touch if you would like a different frame or it made to a different size and we will do our best to help.